How is Protect Data different from other backup services
I've heard about?
Our software is completely client controlled. We do not and can
not access your data. All backup schedules, files choices, options,
est. are in YOUR control. The data is compressed and encrypted
BEFORE it leaves your computer and you are the only one with a
key.
Why do I need Protect-Data.com Backup?
One of the most basic rules when using a computer is routinely
backing up your files. Most users do not backup their files as
often as they should and, even if they do, they do not store their
data safely off-site. Protect-Data.com Backup eliminates the hassle
of backing up because there are no additional hardware components,
disks or tapes. And you have the added security of having your
files backed up off-site to our secure facility. You can sleep
better at night knowing all your data files are backed up properly.
What's Involved?
Just contact us with a simple call or email and we will get you
setup right away. Our technician, (After installing and configuring)
will supply you with your kit that includes everything you need.
Can I use Protect-Data.com Backup on two different computers
if I only have one Account?
Backup is designed so that each computer has its own Account and
the Account NOT be shared between 2 or more computers. There are
two main reasons. The first is that if you are backing up files
from two different computers to a common Account, files with the
same name will be overwritten in your common Account. The second
reason is that in the event of a computer crash, it would be difficult
to restore files to a specific computer from a common Account.
We do understand however that for monetary reasons you may want
to merge your usage time, we do accommodate for that.
I have a tape system, why should I use Protect Data's
Remote Backup?
Tape systems can be reliable, but require a high level of ongoing
maintenance to guarantee reliability. Protect-Data.com uses a
triple redundant system, meaning we maintain three separate backups
of your data in two locations. With Protect Data's Remote Backup
100% of your backups are store on redundant, fault-tolerant servers,
with secondary offsite CD storage.
Important: Your data is at risk if
you are using a tape backup system and do not:
The main risk of using tape systems is that they can break,
but appear to be working. All indications are that backups were
successful . . . until you try to restore.
If your data is security sensitive - Tapes can be read from
other drives - there is no encryption method with tapes.
If you want to continue to use tapes as your primary backup,
consider using Protect-Data.com as a secondary backup solution
just in case your primary backup system fails. Remember,
redundancy is the key to data security!
Can I still use my tape system?
Yes. Many of our clients use us as a secondary backup and continue
to run their tape backups. This reduces the need to haul tapes
off-site while ensuring that data will never be lost.
Does it work if our company has a firewall?
Absolutely. The software works on a specific part which can be
opened by your firewall allowing the software to run.
How much does it cost?
$65/month for up to 250 megabytes of data. The price is based
on the compressed data stored on our system, and the amount of
compression varies according to the type of data you are backing
up. Go to our pricing page to view other pricing levels.
What happens to my data after it's transmitted to Protect
Data?
Redundant copies of your data reside encrypted in our facility.
No one has access to your data but you.
I have mirrored /RAID hard drives. Won't that protect
me from viruses or data loss?
No. Mirrored hardware only protects you from a hardware failure.
Since 90% of data loss is due to data corruption or user error,
mirrored equipment offers no protection. This is because corrupt
data gets instantly written to the mirror equipment. The only
way to protect your data is by having a backlog of backups to
restore from.
What type of information on the backup is available to
the me?
In the restore tab of the software, the administrator can see
each backup by date. They can also search for specific files in
this area. The first week of each month a usage report is generated,
along with your invoice, and put in the client area of Protect-Data.com.
This area is password protected to ensure that only you have access.
How do I get started?
Simply call our offices @ 1-877-531-1560 or email us and we will
get you set-up and going.
